Puretech compensation claim

STELLANTIS EXTENDS POLICY FOR EUROPEAN CONSUMERS’ COMPENSATION CLAIMS ON PREVIOUS GENERATIONS OF PURETECH 1.0 AND 1.2 ENGINES

The safety and satisfaction of our customers are Citroën key priorities. 

 

A warranty extension for previous generations of the PureTech 1.0 and 1.2 engines is implemented since March 2024, covering 100% of the costs for up to 10 years or 175,000 kilometers for both parts and labour, under certain conditions.

If you had repair expenses with these engines due to excessive oil consumption and/or premature degradation of the timing belt between January 1, 2022, an’sd March 18, 2024, you may be entitled to financial compensation.

 

An online platform is available to enable you to submit your case online and provide the documents required for the assessment. This allows your claim to be processed quickly and conveniently.  

The review of cases on the platform starts with pre-selected customers in November 2024 and will be open to all cases from mid-December 2024. 

 

Conditions for this special compensation policy can be consulted here (INSERT LINK).

 

To submit your claim, please access this page (INSERT LINK).

 

If you have any questions, don’t hesitate to contact your preferred Citroën dealer or our Customer Service desk at XX XX XX XX XX (INSERT NUMBER).