PEUGEOT ROADSIDE ASSISTANCE AND ACCIDENT ASSIST

 

Take advantage of PEUGEOT Roadside Assistance if your vehicle is immobilised (due to a breakdown or accident). You will be taken care of in the event of a breakdown or if your car is towed, allowing you to continue your journey – right to your front door if needed.
 

PEUGEOT ROADSIDE ASSISTANCE: YOU CAN COUNT ON US

PEUGEOT Roadside Assistance is vehicle-based, so it covers anyone driving your PEUGEOT with your permission.
Period of Complimentary Cover:

  • Petrol, Diesel & Hybrid vehicles: All new PEUGEOT’s are covered for 12 months starting from the date of registration
  • Electric vehicles: Are covered for 3 years or 100,000 miles (whichever occurs first) starting from date of registration
  • If you sell your vehicle within the period of cover, the new owner can take advantage of any unexpired free PEUGEOT Roadside Assistance cover, which will apply to the applicable complimentary period above.
  • At Home service
  • If your vehicle breaks down at home, we will bring our roadside assistance service to your doorstep. If your vehicle can’t be repaired, we will transport your vehicle to the nearest PEUGEOT Authorised Repairer.
  • Recovery
  • If a prompt local repair at the roadside isn’t possible, we’ll arrange onward passage for you: up to seven passengers and your vehicle to any single mainland UK destination. If you’re towing a caravan or trailer, this can also be recovered (subject to certain weight and size restrictions).
  • Onward mobility

When your vehicle is immobilised, PEUGEOT Roadside Assistance provides extra benefits immediately after recovery, by giving you a choice of ways to continue your journey. Simply choose the option that suits you (subject to availability) while we take your vehicle to a PEUGEOT Authorised Repairer.

To purchase PEUGEOT Roadside Assistance please call us on 0800 197 2045

 

Vehicles registered before 1/09/2019 
Vehicles registered after 1/09/2019
ELECTRIC & HYBRID VEHICLES

FREE RAC ROADSIDE ASSISTANCE 

With every peugeot Service*

 

Every time you have your Peugeot serviced by us; you'll receive 12 months FREE RAC Roadside Assistance*. So, should the unexpected happen and you break down, RAC's mobile patrols will attempt to fix the issue roadside or take you to your nearest Peugeot Retailer.

 

*At participating retailers only. View participating retailers here.

Full Terms and Condition can be downloaded here. 

 

PEUGEOT ACCIDENT ASSIST

It’s bad enough having an accident, without the extra hassle of sorting out the repairs and dealing with your insurer. So, why not let us help you at no extra cost?

 

Our trusted repair partner, Vizion, provides the opportunity for you to book your repair and choose from a nationwide network of quality Peugeot repair centres and provide an intuitive solution to monitor the progress of your repair.  Vizion will even contact your insurance company for you too.

 

Whether you would simply like an estimate for repair or wish to go through the insurance company, simply click here and provide us with some details of your incident and a member of the team will contact you to go through the options and direct you on how to select your repairer. 

 

You can call us on 0800 197 2045 for any accident advice you may need about your Peugeot - we're always here and happy to help. With Peugeot Accident Assist, you can be assured of assistance:

  • Organise vehicle recovery if your Peugeot is immobile or unsafe to drive(i) Vehicle Recovery costs are chargeable, but in most cases will be covered by the insurer.   
  • Provide you with the choice of which Peugeot Approved Repair Centre you wish to use
  • Immediate digital notification to your selected Peugeot Approved Accident Repair Centre
  • Have your car assessed by Peugeot trained specialists
  • Produce a repair quote for you and your insurer
  • Liaise with the Insurer regarding your incident and seek authority for repair and vehicle recovery costs should you wish to claim
  • See that repairs are carried out to the highest standards, using only Peugeot Genuine Parts, so your warranty isn’t affected
  • Track you repair via our online Repair Hub
  • Organise a car for you to drive while yours is off the road (a like-for-like(i) like-for-like is based on engine size and car group, rather than exact make and model.   model if the accident wasn’t your fault, and a courtesy car if it was)

 

ASSISTANCE FROM YOUR CAR

In the event of an accident, breakdown or incident, make use of the automatic and geolocalised emergency message to ensure a quick and efficient response.

In the event of an impact, your vehicle automatically makes an emergency call without any action on your part. In the event of a breakdown or incident, you can contact PEUGEOT Connect Assistance using the "Lion" button on the dashboard.

 

MYPEUGEOT APP

Thanks to the MyPeugeot application, you can contact PEUGEOT Assistance at any time.
Find your vehicle easily thanks to automatic memorisation of your parking location.
Do you need help? Get in touch with us easily thanks to our online appointment booking or by calling the PEUGEOT Assistance service. You can even monitor the arrival of breakdown services in real time thanks to the Roadside assistance function.