CITROËN FLEXCARE

 

Subscribe to peace of mind

A collection of extended warranty and service plans to match

the way you drive.

 

 

 
PROTECTION
Protect yourself from the unexpected
 
PREDICTABILITY
Spread the costs over monthly payments, with no surprises
 
FLEXIBILITY
Tailor your FlexCare plan to your needs
 
EXPERTISE
Benefit from Citroen Parts and the unique expertise of our network

 

 

 

 

EXTENDED WARRANTY, A CLEARER ROAD AHEAD
“For me, it’s all about protecting myself from the unexpected.”

EXTENDED CARE SUSTAINera (i) Thanks for selecting Circular Economy parts from Stellantis NV range; these specific remanufactured / reused / recycled parts will contribute to generate at least 50% of material savings in respect of new parts in the related remanufacturing process. ​ Values are given for information only and determined according to a Stellantis methodology approved by an independent company Sphera Sphera | Sustainability, Operational Risk Management & EHS Software. Further details about this methodology and approval from Sphera can be found hereafter : link to the document SC technical study on material savings.xlsx​ In case of unavailability, new original parts will be used.  

Extended warranty (i) Extra coverage for your vehicle after the factory warranty has expired that covers all manufacturing defects due to failure on mechanical, electrical and electronical components  

(Traction battery (i) Your traction battery is guaranted 8 years or up to 160,000 km, wihtin your Citroën's manufacturer warranty.   + Citroën Assistance (i) Roadside assistance or towing 24/7, without mileage deductible, in more than 49 countries. In case of mechanical, electrical or electronic breakdown or tyre puncture.   (incl. Power shortage (i) Energy shortage - if your battery lacks power we can recharge on site where permitted &/or towing to the charging station you desire within 80 km or the one nearest within that range. Your Citroën FlexCare plan includes x towings a year with no extra charge.  ) with Circular Economy parts (i) By selecting Circular Economy parts from the Stellantis range (specific remanufactured / reused / recycled parts), you are contributing in generating at least 50% of material savings* in respect of new parts in the related remanufacturing process. *Values are given for information only and determined according to a Stellantis methodology approved by an independent company Sphera Sphera | Sustainability, Operational Risk Management & EHS Software. Further details about this methodology and approval from Sphera can be found hereafter : link to the document SC technical study on material savings.xlsx In case of unavailability, new original parts will be used.  

EXTENDED CARE PREMIUM

Extended warranty (i) Extra coverage for your vehicle after the factory warranty has expired that covers all manufacturing defects due to failure on mechanical, electrical and electronical components, for the duration and km range of your Citroën FlexCare plan - Purchasable within the first 24 months after vehicle registration -  + Citroën Assistance (i) Roadside assistance or towing 24/7, without mileage deductible, in more than 49 countries. In case of mechanical, electrical or electronic breakdown or tyre puncture."  
SERVICE PLANS WITH NO SURPRISES
“For me, it’s about spreading the cost of my services with fixed monthly payments."

SERVICE CARE PLUS

Scheduled maintenance (i) A series of periodic maintenance operations that covers labour and parts replacment as specified in the manufacturer's servicing requirements for normal conditions of use of the vehicle for the number of services (regardless of the KM/Duration of the vehicle) purchased in your Citroën FlexCare plan. Purchasable at any moment before the vehicles 5th year after first registration.  + Citroën Assistance (i) Roadside assistance or towing 24/7, without mileage deductible, in more than 49 countries. In case of mechanical, electrical or electronic breakdown or tyre puncture."  (incl. power shortage (i) Energy shortage - if your battery lacks power we can recharge on site where permitted &/or towing to the charging station you desire within 80 km or the one nearest within that range. Your Citroën FlexCare plan includes x towings a year with no extra charge.  ) + Battery State of Health (i) A measurement of battery capacity at the time of the maintenance operation/ battery diagnostic trace, compared to the value when the vehicle was first delivered.  

SERVICE CARE PLUS

Scheduled maintenance (i) A series of periodic maintenance operations that covers labour and parts replacment as specified in the manufacturer's servicing requirements for normal conditions of use of the vehicle for the number of services (regardless of the KM/Duration of the vehicle) purchased in your Citroën FlexCare plan. Purchasable at any moment before the vehicles 5th year after first registration.  + Citroën Assistance (i) Roadside assistance or towing 24/7, without mileage deductible, in more than 49 countries. In case of mechanical, electrical or electronic breakdown or tyre puncture."  
PACKAGES, THE COMPLETE OFFER
"For me, it’s about all-in-one hassle-free service."

COMPLETE CARE

Extended warranty (i) Extra coverage for your vehicle after the factory warranty has expired that covers all manufacturing defects due to failure on mechanical, electrical and electronical components  (Traction battery (i) Your traction battery is guaranted 8 years or up to 160,000 km, wihtin your Citroën's manufacturer warranty.  )+ Scheduled Maintenance (i) A series of periodic maintenance operations that covers labour and parts replacment as specified in the the manufacturer's servicing requirements for normal conditions of use of the vehicle for the duration and km range of your Citroën FlexCare plan.  + Citroën Assistance (i) Roadside assistance or towing 24/7, without mileage deductible, in more than 49 countries. In case of mechanical, electrical or electronic breakdown or tyre puncture."  (incl. Power shortage (i) Energy shortage - if your battery lacks power we can recharge on site where permitted &/or towing to the charging station you desire within 80km or the one nearest within that range. Your Citroën FlexCare plan includes 2 towings a year with no extra charge.  ) + Battery State of Health (i) A measurement of battery capacity at the time of the maintenance operation/ battery diagnostic trace, compared to the value when the vehicle was first delivered 

 

● COMPLETE CARE

Extended warranty (i) Extra coverage for your vehicle after the factory warranty has expired that covers all manufacturing defects due to failure on mechanical, electrical and electronical components  + Scheduled Maintenance (i) A series of periodic maintenance operations that covers labour and parts replacment as specified in the the manufacturer's servicing requirements for normal conditions of use of the vehicle for the duration and km range of your Citroën FlexCare plan.  + Citroën Assistance (i) Roadside assistance or towing 24/7, without mileage deductible, in more than 49 countries. In case of mechanical, electrical or electronic breakdown or tyre puncture."  

 

TAILOR YOUR PLAN WITH ADDITIONAL COVERAGES
“For me, it’s about a tailored-made service to match my needs.”

EXTENDED CARE PREMIUM

Tyres (i) This service repairs your tyres in case of puncture or replaces the entire set or single summer, all season or winter tyre(s) - including dismounting, assembly, balancing & replace of values in case of failures. 

Replacement vehicle (i) Replacement vehicle: In case of theft, fire and accident we can guarantee you a replacement vehicle to cover the period you are without a vehicle. 

Mobility solutions (i) several solutions adapted to each situation to remain mobile. 

Disinfection (i) Manual disinfection operation covering 38 interior/exterior contact points + cabin filter change.  

Severe servicing schedule (i) Additional service required for customers with intensive use of their vehicle.  

Pick up & Delivery (i) If your vehicle requires a repair/service you can choose the location and we will pick up vehicle and & deliver it back to you afterwards.  

Oil & Filter  (i) Oil & Filter 

EXTENDED CARE PREMIUM

Tyres (i) This service repairs your tyres in case of puncture or replaces the entire set or single summer, all season or winter tyre(s) - including dismounting, assembly, balancing & replace of values in case of failures. 

Replacement vehicle (i) Replacement vehicle: In case of theft, fire and accident we can guarantee you a replacement vehicle to cover the period you are without a vehicle. 

Mobility solutions (i) several solutions adapted to each situation to remain mobile. 

Disinfection (i) Manual disinfection operation covering 38 interior/exterior contact points + cabin filter change.  

Severe servicing schedule (i) Additional service required for customers with intensive use of their vehicle.  

Pick up & Delivery (i) If your vehicle requires a repair/service you can choose the location and we will pick up vehicle and & deliver it back to you afterwards.  

Oil & Filter  (i) Oil & Filter 

 

 

 

 

 

WHAT'S INCLUDED
You may tailor any of those plans with additional coverages

 

WHY CHOOSE A CITROËN FLEXCARE EXTENDED WARRANTY AND/OR SERVICE PLAN - SERVICE CONTRACT - FOR MY CAR?

A service plan - or maintenance plan - doesn't just help you spread the maintenance costs of your Citroën, but also gives you valuable additional services to make life with your vehicle easier. The best solution is to buy your service plan as you buy your car so you can protect your car right from the start. If you didn't purchase your service plan when you purchased your car, you can still subscribe to a service plan any time before your first regular service (11 months after delivery). An extended warranty, on the other hand, lets you extend the manufacturer warranty beyond its standard duration, allowing you to benefit from the same vehicle protection as the original manufacturer warranty for up to three more years. You can subscribe to an extended warranty contract any time before the expiry of the original manufacturer warranty.

 

You may tailor any of those plans with additional coverages

 

WHY CHOOSE A CITROËN FLEXCARE EXTENDED WARRANTY AND/OR SERVICE PLAN - SERVICE CONTRACT - FOR MY CAR?

A service plan - or maintenance plan - doesn't just help you spread the maintenance costs of your Citroën, but also gives you valuable additional services to make life with your vehicle easier. The best solution is to buy your service plan as you buy your car so you can protect your car right from the start. If you didn't purchase your service plan when you purchased your car, you can still subscribe to a service plan any time before your first regular service (11 months after delivery). An extended warranty, on the other hand, lets you extend the manufacturer warranty beyond its standard duration, allowing you to benefit from the same vehicle protection as the original manufacturer warranty for up to three more years. You can subscribe to an extended warranty contract any time before the expiry of the original manufacturer warranty.

You may tailor any of those plans with additional coverages

 

WHY CHOOSE A CITROËN FLEXCARE EXTENDED WARRANTY AND/OR SERVICE PLAN - SERVICE CONTRACT - FOR MY CAR?

A service plan - or maintenance plan - doesn't just help you spread the maintenance costs of your Citroën, but also gives you valuable additional services to make life with your vehicle easier. The best solution is to buy your service plan as you buy your car so you can protect your car right from the start. If you didn't purchase your service plan when you purchased your car, you can still subscribe to a service plan any time before your first regular service (11 months after delivery). An extended warranty, on the other hand, lets you extend the manufacturer warranty beyond its standard duration, allowing you to benefit from the same vehicle protection as the original manufacturer warranty for up to three more years. You can subscribe to an extended warranty contract any time before the expiry of the original manufacturer warranty.